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      Rate Caching

      What is Rate Caching?

      Rate caching is when a menu/dealer makes a rating call and we store that request internally.

      Why Rate Cache?

      It saves time! When a dealer or menu makes a second rate request for the same vehicle information, we do not have to go through the entire classing process again. Our system is able to pull the cached request and, provided certain criteria are met, will return the cached rates.

      Here’s the criteria the system looks for in terms of Rate Caching: 

      Criteria that will Get New Rates

      Criteria that will NOT get New Rates

      • Sale Date

      • In Service Date

      • CPO (will force user to enter In Service Date)

      • Mileage

      • Different Squish VIN

      • Usage (Personal/Commericial)

      • Pre Rate Options (Lifted, Canadian, Snow Plow, etc.)

      • Vehicle Info

        • VIN (Only the Squish VIN matters for a rating call)

      • Buyer Information

        • Personal/Business Buyer

      • Transaction Info

        • Lienholder Info

        • SIU

      • Any information that is asked for on the PreFlight Screen
       

      Price Point Identity Error

      Why does it happen? The rate request was cached and some piece of information changed between the rating call and the contracting call.

      How To Fix
      The easiest way to is to advise the dealership/menu to up the mileage by one and try again.
      However, changing any piece of information in the above box under ‘Criteria that will Get New Rates’ will pull the request out of the Cache.

      [[INSERT SCREENSHOT OF ERROR HERE]]

      How long are rates cached?

      Rates are cached 7 days globally. However, exceptions can be made by Production Support.

      Exceptions:

      NAL - 60 Days
      AutoApprove - 21 Days
      IQQ/Allied (MemberCare) - 30 Days